You can browse our online store and order available products directly. For larger quantities, custom furniture or project-based orders, just get in touch with our team and we’ll be happy to help organise it with you.

Absolutely. Send us the products, quantities or a few details about your project and we can put together a tailored quote. We can also help if you’re still working out exactly what you need.

Yes. We welcome enquiries from businesses, government, education, designers and other trade clients. Pricing can vary depending on the products, quantities and project requirements, so feel free to contact us for a quote.

Yes. We offer custom and made to order options across selected furniture and acoustic ranges. If you have particular dimensions, finishes or project requirements, send them through and we can talk you through what’s possible.

Please contact us as soon as you can. We’ll do our best to help, although changes or cancellations may not always be possible once a made-to-order item has entered production.

Yes. We can provide product brochures, specifications and other supporting information for many of our ranges. If you’re looking for something specific, just let us know which product or project you’re working on.

We accept major credit cards and direct bank transfers. Official purchase orders are accepted for government and commercial clients. 

Payment options depend on the type of order. We accept standard payment methods for online purchases, while approved business, commercial and government clients may also be able to order using a purchase order. Contact us if you’d like to confirm the best option for your order.

Yes. Once your order or enquiry has been received, you’ll receive confirmation with the relevant details. If we need any further information, our team will get in touch.

Yes. Our team can help with space planning, furniture layouts, product selection and finishes for commercial spaces across Adelaide and South Australia. We also offer in-house CAD and 3D planning to help you see how the space can work before everything is installed.

Absolutely. We can support office fitouts from furniture selection and space planning through to delivery and installation. Whether it’s a new workplace or a refurbishment, we’ll work with you to find practical solutions that suit the space and how your team works.

Yes, where suitable options are available. If you’re working with existing colours, finishes or furniture, send us a few photos or your project palette and we can help narrow down options that work well with the space.

Yes. We’re based at 165 Grote Street, Adelaide SA 5000. If you’d like to come in and discuss a project or look at available options, it’s best to get in touch with our team first so we can make sure someone is available to help.

For many of our furniture and acoustic ranges, finish samples or colour options may be available. Let us know which product or project you’re working on and we’ll help organise the most relevant information or samples where possible. 

Yes. We can create 3D walkthroughs, CAD layouts and space plans to help you visualise furniture placement and how the finished space could work before installation.

Yes. We can help with ergonomic office chairs, height-adjustable desks, monitor arms and workstation layouts that support more comfortable day to day working. The right setup depends on the people using the space and the way the workplace operates.

Yes, depending on the product and project location. We regularly arrange delivery across Adelaide, and for projects outside the metro area, just send us the location and we can talk you through the available delivery options.

Lead times vary depending on the product, finish, quantity and whether the item is in stock or made to order. We’ll confirm the expected timeframe with you before the order goes ahead, so you know what to plan around.

Yes. Installation is available for commercial furniture projects across Adelaide and surrounding areas. Depending on the job, our team can help coordinate delivery, assembly and placement so everything arrives ready for the space.

For eligible orders, we’ll keep you updated as the delivery progresses and provide tracking or delivery details where available. For larger project deliveries, our team will coordinate the timing with you directly.

Yes, in many cases. Just let us know about lifts, loading zones, stairs, access times or other site restrictions beforehand so we can plan the delivery properly and avoid surprises on the day.

Yes, depending on the project. Creative Systems can assist with office furniture removals, relocation and disposal or recycling options where suitable. Let us know what’s already in the space and we can discuss the best approach.

We offer a 30-day return window for most eligible items. As many of our products are custom-made or made to order, change-of-mind returns may not always be available. If you’re unsure, feel free to check with our team before ordering.

Just email us at sales@creativesystems.net.au with your order details and let us know what you’d like help with. Our team will guide you through the next steps.

Please let us know within 48 hours of delivery and send through a few photos of the damage. We’ll review it with you and help organise the appropriate repair, replacement or next step.

It depends on the reason for the return. If an item is faulty or has arrived damaged, we’ll work with you on the return arrangements. For other eligible returns, return freight costs may apply.

Custom-made and special-order items may not be eligible for return unless there is a fault or issue with the product. If you’re ordering something customised, we’re happy to help confirm the details before the order goes ahead.

We’ll process approved returns as quickly as we can. Once the returned item has been received and checked, processing generally takes around 7–10 business days.

Yes. Warranty periods vary by product and supplier, and many commercial furniture ranges include extended warranties. You’ll find warranty details on the relevant product page, or you’re welcome to check with our team before ordering.

Just email us with your order details, the product involved and a few photos or a description of the issue. We’ll review it with you and help organise the next step with the relevant supplier or manufacturer.

For selected products, replacement parts or repair options may be available. Let us know what product you have and what needs attention, and we’ll check the best option for you.

Assembly instructions and product information are available for many of our ranges. If you can’t find what you need, send us the product name and we’ll be happy to help locate the right information.

You can reach our team through the Contact US page, email sales@creativesystems.net.au, or call us on 0479 111 451. If you have an order number or product name handy, include that too, it’ll help us assist you a little faster.